Here're some auction deets, before you bid on our treats
By participating in the auctions on our website, you are confirming that you agree to the information, terms and conditions highlighted below. You acknowledge that you have understood and accepted the information, terms and conditions in full.
The terms, conditions and format of our auctions may be modified and/or changed at our discretion, and it is your responsibility to check for any modifications and/or changes. Your continued use of the site after those changes constitutes an acceptance of those modifications and/or changes.
How to bid
You must have a registered account with us to place a bid.
There are two ways in which you can bid:
- Set bidding: To put in a bid at a set price, just enter in your desired amount in the main bid area and hit the button “Place my bid”.
- Proxy/automatic bidding: There is another button that says “Place automatic bid”. You can use this feature to put in the highest amount that you are willing to bid in that auction. This will allow the auction system to automatically bid for you in the required increments above anyone else who bids, up till your highest entered amount is reached. To use this feature, click on the “Place automatic bid” button, input your desired amount into the provided field, and then hit “Place proxy bid”.
All bids are in Singapore Dollars (SGD). Bidding increments are in SGD10 amounts.
General information about the auctions
All our auctions have a set end time, as indicated in their listings. The highest bidder at the scheduled end time of each auction will be the winner.
Winners are determined by the auction system, and will be automatically notified of their auction win(s) via email. Winners are required to make payment within 48 hours of the auction's end, otherwise the auction win will be deemed forfeit. Please check your spam folder in case the email is redirected, and get in contact with us if you do not receive any notification.
If the auction win is forfeited, we reserve the right to re-sell the plant at our own discretion and manner of choice – be it at a set price, put up for auction again, or to be offered to the next highest bidder. We may also opt to retain the plant and not put it up for sale again.
We do not require bidders to pay a joining fee in order to take part in the auctions. However, please note that bidding in an auction is a contractual obligation – while the process may be thrilling, do take care to ensure that the amount you have put in as a bid is one that you’re comfortable and happy with paying, should you win the auction. Bidders who do not proceed with payment may be suspended or banned from bidding on or purchasing our items in the future, at our discretion.
For Singapore bidders
Delivery is complimentary for auction winners with Singapore addresses, for all our auctioned plants. Please get in touch with us via our contact form or WhatsApp to make delivery arrangements. You may also inform us if you’d like to add on any of our other webstore products to be included together with your won auction plant.
For international (non-Singaporean) bidders
Phytosanitary certification is complimentary for international auction winners with addresses outside Singapore, in all our plant auctions. Do note that there may be import restrictions or requirements in your country that you may need to fulfill - we suggest that you check or get in touch with your local authorities, so that you can be sure that your plant import from us will be permitted and accepted. We do not and cannot bear responsibility for damage caused during the shipping process, or by changes in temperature or climate during shipping transit.
Delivery of your won auction plant to an international address from Singapore will incur an additional shipping charge. Please get in touch with us via our contact form or WhatsApp to get a shipping quote from us. You may also inform us if you’d like to add on any of our other webstore products to be included together with your won auction plant.